(soon to be ParentAccess)

Connecting Schools and Parents Together

You have a unique opportunity to use a new product that will allow parents to view their children’s school information via the web. The product, ParentCONNECTxpä will enable parents to access pertinent information about their child’s attendance, grades, homework assignments, discipline, health records and much more using the secure ParentCONNECTxp web portal.

Please note that one school in the district may choose to put some information in the ParentCONNECTxp system while another school may not.  If you have a question about information availablitity at an individual school, please contact the building principal.

All you need to use ParentCONNECTxp is access to the internet, Internet Explorer 5.0 or greater or AOL version 5.0 or greater, or similar browser,  and an e-mail address.

You can access the Hamblen County Department of Education’s ParentCONNECTxp website at the following URL:  http://connect.hcboe.net

Here you will see the introduction screen that will allow you to login to your child’s secure information or to begin the sign-up process to establish your secure login information.

Please only register once.  You do not need to re-register each school year.

Begin by clicking on the                             button

Once you click on the register button,  your browser will give you a dialog box informing you that the information being sent over the web will be secured.

Once you click the login button, your browser will give you a dialog box that will allow you to confirm the certificate that will allow you to view the secured information.

All information coming from and going to the ParentCONNECTxp web site is secured and cannot be viewed by anyone else on the web.

Be sure to fill in all information including your e-mail address. This is especially important so, in the future, the ParentCONNECTxp system can communicate with you.

Once you have submitted the registration form, your private ID and password will be at your youngest child’s school within 7-10 business days.  Please visit the front office of the school, with a photo ID, and sign for the account information.  Questions about the ParentCONNECTxp system can be addressed to Harold Jones at Harold@hcboe.net  or the Department of Instructional Technology at (423) 581-3144 and they will be answered as quickly as possible.

Once you have registered and get your password you will be able to enter using the

  button.

Type in your User ID and password and click the login button again.

Your browser may display a message about transmitting secured information.  Click Yes to continue.  All information coming from and going to the ParentCONNECTxp web site is secured and cannot be viewed by anyone else on the web.

ParentCONNECTxp will give you access to important student information such as Student Info, Assignments, Grades, Attendance, Discipline, and School Information. Simply choose the pencil with the information that you would like to see first.

The main screen will list the children for which you have access.  To view specific information about a particular child, use the pencils to the left of the screen.  To switch between

 students, use the “Choose Student” drop down menu at the top left of the screen. 

The information displayed on the ParentCONNECTxp website should be updated nightly.  Please note that there is a 24 hour turn-around time for information to be updated.

Once you are on the system, knowing where to find information is important.  Here are a few hints that should help you get started.

On the left hand of the screen you will find the navigaitional pencils.  Clicking on the pencil icon will take you to various locations within the system.
 

To access Assignment Information for your child, click on the Assignments Pencil Icon.  You can change the drop down menu from “Today and Tomorrow” to several choices including “This School Year”.

To sort assignments, click on the column heading that you want to sort the assignments by.

Note:  

• Teacher participation in the releasing of assignments and grades is currently voluntary in the school district. Therefore, individual assignment information is only available from those teachers who have elected to use the Integrade Pro Gradebook program provided to all teachers in the school system. However, student attendance,  middle and high school grade reports, will be available through ParentCONNECTxp for all parents registering for this service.  The benefit of this product is that it can display information to parents within 24 hours of teachers inputting scores in their gradebooks. 

• Please note that teachers update their gradebooks at different intervals, therefore, information will not always be immediately accessible.  Every class is different on how and what items get graded.  Some teachers place more emphasis on daily work while others emphasize quizzes and/or tests.  The numbers of assignments also vary from teacher to teacher.  The system will allow the parent to view individual assignments (with due dates) and the respective scores.  The program does not tabulate a cumulative grade.

• There will nearly always be a time lapse between the due date and the appearance of a score for the assignments.  Teachers need time to grade the papers they receive from students and enter the scores.  In the case of a large assignment such as a term paper, it may take a significant amount of time.  Also, sometimes interruptions in the school day or other factors may cause a delay in scoring an assignment given.

• If you notice a score that has not been entered for an assignement, ask your child about it.  If questions remain, you may contact the classroom teacher.

To access Grade History, click on the Grades Pencil Icon.

You may scroll back to previous grading periods

To view attendance information, click on the Attendance Pencil Icon.

You may scroll to any given month

The following codes will help you in understanding the attendance history information:

The school Info Pencil Icon will give you general information about your child’s school such as school address and phone number.

The Learning Pencil Icon is currently not used by the Hamblen County School System.  The information for this section comes from a product that the school system currently does not use and has not purchased.

There is no Log Off button or option for the site.  Simply close your internet browser and you will be logged off the system.

Locked Out – If you type your user ID and/or password incorrectly for three tries, your account will be locked and you will receive a message stating that your account has been locked.  Your account will automatically reset itself after 30 minutes.

You MUST have a valid email address listed in your account if you are subscribing to the Alert Notifications.  To verify or change your email address, subscribe to Alert Notifications, or change your password; click on the Settings button in the top right corner of the screen.

To change your password, type the new password in the “New Password” field at the upper left side of the web page.  Type the new password a second time in the “Confirm Password” field.  Click on the “Apply” button at the bottom of the web page to submit the change.  The next time you sign on to ParentCONNECTxp, you will use the new password.